Microwave shows E5 and stops mid-cycle, often accompanied by a relay clicking sound.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: The high-voltage section (transformer, capacitor, diode, magnetron) can store and generate lethal voltages. Do not attempt high-voltage testing unless you are properly trained and equipped. Always unplug the microwave before any work.
Basic user checks:
- Unplug the unit for 10 minutes, then plug back in and try a short 10–15 second test with a cup of water. If E5 appears again immediately, discontinue use.
- Ensure the outlet is properly grounded and not shared with heavy loads that may cause voltage drops.
Technician-level checks:
- Remove the cabinet and visually inspect the high-voltage capacitor and diode for burn marks, cracks, or melted insulation.
- Check the line fuse and any internal thermal fuses for continuity. Replace only with identical ratings.
- Test the high-voltage capacitor and diode with appropriate procedures and tools; replace any component that tests shorted or open.
Recommendation: Because of the danger involved, most homeowners should not service the high-voltage system. If E5 persists, contact a professional appliance technician or replace the microwave.
Repair Difficulty
Required Part
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