dE
Danby Door Error / Door Not Properly Closed

Microwave shows dE or DE and will not start; may beep when door is opened or closed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned door latch, Defective door switch, Broken door hook, Bent door hinge

How to Fix / Troubleshooting

Safety first: Unplug the microwave before any physical adjustment.

  • Inspect door hooks: Open the door and inspect the plastic hooks that engage the cabinet. Replace the door if any hook is cracked or missing.
  • Check for obstructions: Ensure no food debris or foreign objects are lodged in the latch openings on the cabinet.
  • Door alignment: Close the door slowly and check if it sits flush with the cabinet on all sides. If it sags, the hinges may be bent. Gently lifting the door while closing can confirm misalignment.
  • Test operation: After cleaning and checking alignment, plug the unit back in and test. If dE remains, the door switch assembly likely needs replacement.
  • Next step: Because door interlocks are a safety system, have a qualified technician replace and adjust the door switches and latch if you are not experienced.
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Repair Difficulty

Hard 4/5

Required Part

Door Latch and Switch Assembly
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