Microwave will not start; display shows E1 immediately after pressing START.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave. High-voltage components inside can retain a dangerous charge even when unplugged. Do not touch the capacitor or magnetron area unless you are trained.
Step-by-step checks:
- Inspect the door: Open and close the door several times. Ensure it closes evenly and the latch hooks fully engage. Look for cracked or loose plastic latch hooks on the door.
- Check for play in the door: If the door feels loose or sags, the hinges or latch may be misaligned. Gently lift the door while closing to see if the error clears temporarily—this indicates misalignment.
- Access the interlock switches: Remove the outer cabinet (usually screws on the back and sides). The door switches are mounted on a plastic interlock bracket near the latch opening.
- Test switches with a multimeter: Label wires, then remove them from each switch. In continuity mode, verify:
- Primary and secondary switches: continuity when door is closed, open circuit when door is open.
- Monitor switch (if present): opposite behavior—continuity when door is open, open circuit when closed.
- Inspect the interlock bracket: If the plastic bracket is cracked or loose, the switches may not actuate fully. Tighten mounting screws or replace the bracket if damaged.
- Reassemble and test: Refit the cabinet, plug in, and test operation. Confirm E1 no longer appears when starting a cycle.
When to stop: If you see burn marks, melted plastic around the interlock, or are unsure about high-voltage safety, stop and contact a qualified technician.
Repair Difficulty
Required Part
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