Microwave shows E6 and beeps repeatedly; keypad may be unresponsive or partially responsive.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave before accessing the control panel.
Moisture and cleaning:
- Dry the panel: If the error appeared after heavy steam cooking or cleaning, leave the door open and allow the unit to dry for several hours. Do not spray cleaners directly on the keypad.
- Clean surface: Wipe the keypad gently with a slightly damp cloth and then dry thoroughly.
Inspect keypad connections:
- Remove the control panel assembly (usually a few screws and lifting the panel up and out).
- Locate the flat ribbon cable from the keypad to the control board. Carefully disconnect, inspect for corrosion or cracks, and reconnect firmly.
- If the ribbon is damaged or the keypad overlay is bubbled, cracked, or unresponsive on certain keys, replace the keypad or entire control panel assembly.
Test: Reassemble, plug in, and test all keypad functions. If E6 persists, the main control board may need replacement.
Repair Difficulty
Required Part
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