E2
Fisher & Paykel
Keypad Matrix Error
Microwave displays E2 and may not respond to keypad inputs.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged keypad membrane, Broken traces in keypad ribbon cable, Liquid damage to keypad, Faulty UI controller on display board
How to Fix / Troubleshooting
Safety first: Disconnect power before working on the control panel.
- Check for physical damage: Inspect the keypad for cracks, bubbles, or signs of liquid ingress.
- Reseat keypad cable: Remove the control panel and reseat the keypad ribbon cable on the UI board. Ensure it is straight and fully inserted.
- Test keypad: After reassembly, reconnect power and test all keys. If E2 reappears or certain keys do not work, the keypad is likely faulty.
- Replace keypad assembly: Order and install the correct Fisher & Paykel keypad or complete control panel assembly.
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Repair Difficulty
Medium
3/5
Required Part
Touch Panel / Keypad Assembly
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