dE
Galanz
Door Not Closed / Door Switch Detection Error
Microwave displays dE or DE and will not start; often accompanied by a door open icon.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned door, Defective door interlock switch, Broken door latch hook, Loose door switch bracket
How to Fix / Troubleshooting
Safety: Unplug the microwave before accessing door switches.
Steps:
- 1. Check door closure: Ensure the door closes fully and evenly. Look for sagging hinges or warped door.
- 2. Inspect latch hooks: Examine the plastic hooks on the door edge. If cracked or loose, the door may not actuate the switches properly. Replace the door latch assembly if damaged.
- 3. Access and test switches: Remove the outer cabinet and locate the door switch bracket. Test each switch with a multimeter for proper open/closed operation as the door is opened and closed. Replace any faulty switches.
- 4. Secure the bracket: Tighten any loose screws holding the switch bracket. A loose bracket can cause intermittent dE errors.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch and Door Switch Kit
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