Microwave shows E9 and will not start; sometimes associated with turntable or motor issues.

Safety: Unplug the microwave before accessing the bottom panel or internal components.

Steps:

• 1. Check the glass tray and roller ring: Remove the tray and roller ring. Clean both and the cavity floor. Make sure nothing is wedged under the ring.
• 2. Test operation without load: With the tray removed, plug in and start a short cook cycle. Look through the window to see if the turntable coupler rotates. If not, proceed.
• 3. Access the turntable motor: Unplug the unit. Turn it upside down on a padded surface. Remove the bottom panel screws to expose the turntable motor.
• 4. Inspect and test the motor: Check for burnt smell or discoloration. Disconnect the motor wires and test for continuity. If open or seized, replace the motor with a Galanz-compatible turntable motor.
• 5. Check wiring and coupler: Ensure the motor shaft engages the coupler properly and that wiring is intact.