Galanz
Convection Heater Failure
Microwave convection mode does not heat, but standard microwave mode works.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open convection heating element, Failed convection thermostat, Faulty convection relay on control board, Broken wiring to heater
How to Fix / Troubleshooting
Safety: Unplug and allow the unit to cool before working near the heater.
Steps:
- 1. Verify mode selection: Ensure you are selecting the correct convection or combination mode and setting a temperature.
- 2. Preheat test: Start a convection preheat and check if hot air is coming from the vents after several minutes. If not, proceed.
- 3. Access heater: Remove the outer cabinet and locate the convection heater at the rear of the cavity.
- 4. Test heater and thermostat: Disconnect power leads and test the heater element and thermostat for continuity. Replace any open components.
- 5. Control board: If heater and thermostat are good, the convection relay or control circuit may be faulty and require board replacement.
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Repair Difficulty
Hard
4/5
Required Part
Convection Heater Element
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