Galanz Turntable Drive Failure

Microwave light and fan come on when START is pressed, but the turntable does not rotate.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stripped or cracked turntable coupler, Failed turntable motor, Jammed roller ring, Damaged motor wiring

How to Fix / Troubleshooting

Safety: Unplug the microwave before accessing the bottom panel.

Steps:

  • 1. Check tray and roller ring: Remove the glass tray and roller ring. Clean and inspect for cracks or flat spots on the rollers.
  • 2. Inspect coupler: Check the plastic coupler that fits onto the motor shaft. If cracked or rounded, replace it.
  • 3. Test motor: Turn the unit upside down (on a soft surface), remove the bottom panel, and test the motor for continuity. Replace if open or seized.
  • 4. Reassemble and test: Refit the bottom panel, roller ring, and tray, then test with a light load.
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Repair Difficulty

Medium 3/5

Required Part

Turntable Motor and Coupler
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