door
GE
Door Not Recognized as Closed
Display shows "door" or "Open/Close Door" and the microwave will not start even when the door appears closed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned door latch, Failed door switch, Broken latch hook, Loose door switch bracket
How to Fix / Troubleshooting
Safety: Unplug the microwave before inspecting door components.
- Open/close door: Open and firmly close the door several times to see if the message clears. Listen for distinct clicks from the door switches.
- Inspect latch hooks: Check the plastic hooks on the door for cracks or wear. Replace the door latch if damaged.
- Check for obstructions: Ensure no debris is caught in the door or latch area.
- Door switch inspection (advanced): With the cover removed, inspect the door switch bracket and switches. Replace any switch that is loose, misaligned, or fails continuity tests.
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Repair Difficulty
Hard
4/5
Required Part
Door Latch and Switch Assembly
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