E09
Hansa Grill / Heater Overheat or Sensor Error

Microwave shows E09 and stops; may occur when using grill or convection functions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed grill temperature limiter, Shorted grill element, Blocked airflow around grill area, Faulty grill temperature sensor

How to Fix / Troubleshooting

Safety first: Disconnect power and allow the appliance to cool completely before touching internal surfaces.

  • Allow cool-down: Leave the door open and wait at least 30 minutes. After cooling, reconnect power and test a short grill cycle.
  • Inspect grill element visually: Look at the grill element (usually at the top of the cavity). Check for visible breaks, hotspots, or deformation. Do not touch if still hot.
  • Check for obstructions: Ensure no foil, covers, or oversized dishes are too close to the grill element, which can cause localized overheating.
  • Professional diagnosis: If E09 recurs quickly, the grill limiter (thermal cutout), grill element, or associated sensor may be faulty. A technician should test continuity of the grill element and limiter and replace defective parts.

Warning: Do not bypass thermal limiters; they are critical safety devices.

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Repair Difficulty

Hard 4/5

Required Part

Grill Thermal Cutout
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