E18
Hansa
Child Lock / Safety Lock Circuit Error
Microwave displays E18 and may not accept new settings; sometimes appears after keypad lock/child lock use.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Firmware glitch in lock function, Stuck lock key, Faulty keypad matrix, Control board logic fault
How to Fix / Troubleshooting
Safety first: No internal high-voltage work is required for this check, but unplug before removing any panels.
- Disable child lock: Follow the user manual to turn off the child lock (often by holding a specific key for several seconds). Confirm that the lock icon disappears.
- Power cycle: If the lock cannot be disabled, unplug the microwave for 10 minutes, then reconnect and try again.
- Check lock button: Ensure the lock-related button is not physically stuck or damaged. Clean around the button with a slightly damp cloth.
- Keypad or board replacement: If E18 persists and the lock cannot be controlled, the keypad or control board may be defective and should be replaced.
Warning: Do not attempt to bypass safety lock functions by altering wiring.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel
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