Hisense Door Latch Retention Failure

Microwave door will not stay closed or pops open during cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn door latch hooks,Worn or weak door springs,Loose door hinges,Deformed cabinet front frame

How to Fix / Troubleshooting

Safety first: A door that opens during operation is unsafe. Stop using the microwave until repaired.

Steps:

  • Inspect door hooks: Look for rounded, worn, or cracked latch hooks on the door edge.
  • Check hinges: Gently lift the door to feel for excessive play. Loose hinges can cause misalignment.
  • Test closure: Close the door firmly and see if it latches with a solid click. If it feels loose, the latch may be worn.

Repair:

  • A technician should replace the door latch assembly and adjust or replace door hinges as needed.
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Repair Difficulty

Hard 4/5

Required Part

Door Latch Assembly
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