Hisense Worn or Contaminated Keypad

Microwave keypad buttons respond intermittently or require very hard presses.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Aging keypad membrane,Moisture or cleaner ingress,Cracked control panel overlay,Loose keypad ribbon cable

How to Fix / Troubleshooting

Safety first: Unplug the microwave before cleaning the keypad.

Steps:

  • Surface cleaning: Wipe the keypad with a slightly damp cloth and mild detergent, then dry thoroughly. Do not allow liquid to seep into the edges.
  • Avoid harsh chemicals: Do not use solvents or abrasive cleaners that can damage the membrane.
  • Test after drying: Plug back in and test multiple keys. If some still fail or require excessive force, the keypad is likely worn.

Repair:

  • A technician can replace the control panel keypad assembly or reseat the ribbon cable on the control board.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Keypad
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