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Unresponsive Keypad / Control Panel
Microwave display and clock are on, but pressing any keypad buttons has no effect; unit will not start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed membrane keypad, Moisture behind control panel, Loose keypad ribbon cable, Faulty control PCB interface
How to Fix / Troubleshooting
Safety first: Unplug the microwave before removing any panels.
User-level checks:
- Wipe the keypad with a dry cloth and ensure it is not wet or greasy.
- Unplug the microwave for 10 minutes to reset the control, then plug back in and test.
- If only some buttons work, the membrane keypad is likely failing.
Next steps:
- Membrane keypad replacement usually requires removing the control panel fascia and transferring the PCB.
- If you are not comfortable with this, arrange professional service.
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Repair Difficulty
Medium
3/5
Required Part
Membrane Keypad
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