F5
Hotpoint
Relay or Control Board Failure
Microwave shows F5 and will not start or stops shortly after starting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck power relay on main control board, Burnt relay contacts, Control board logic failure, Shorted load (e.g., magnetron or high-voltage transformer) stressing relay
How to Fix / Troubleshooting
Safety first: Unplug the microwave. High-voltage components can be lethal; do not attempt live testing unless you are a trained technician.
- Reset the control: Disconnect power for 10–15 minutes, then reconnect and test a short cook cycle.
- Listen for relays: When pressing START, listen for a click from the control board area. No click or repeated clicking may indicate a relay issue.
- Visual inspection: Remove the outer cabinet and inspect the main control board for burnt spots, cracked solder joints, or melted relay cases.
- Check for obvious shorts: Look for burnt wiring near the high-voltage transformer, capacitor, or magnetron that could overload the relay.
- Replace control board: In most cases, F5 requires replacing the main control board (PCB). Ensure you order the correct Hotpoint part number for your model.
- Professional service: Because this fault may involve high-voltage components, consider having a qualified technician confirm that the magnetron and transformer are not shorted before installing a new board.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board (PCB)
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