Microwave will not start; display works but pressing START does nothing or beeps and shows E01.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave from the mains before removing any panels. High-voltage components can retain a dangerous charge even when unplugged. Do not touch the capacitor or magnetron area unless you are trained.
Step-by-step checks:
- 1. Inspect the door and latch hooks: Open and close the door firmly. Check that the plastic latch hooks on the door are not cracked or loose and that the door sits evenly in the frame. If the door sags or does not click, the interlock switches may not engage.
- 2. Check for debris: Clean the door frame and latch area with a damp cloth. Food residue can prevent the door from closing fully and engaging the switches.
- 3. Test door switches (interlocks): Remove the outer cabinet (after unplugging). Locate the door switch cluster near the latch side. On many IKEA-branded microwaves (e.g., Whirlpool/ Electrolux OEM), there are 2–3 microswitches mounted on a bracket. Using a multimeter on continuity, verify that each switch changes state (open/closed) when the door is opened/closed.
- 4. Inspect wiring harness: Check the small wiring harness from the switches to the control board for loose connectors, heat damage, or broken spades. Reseat connectors firmly.
- 5. Replace faulty switch: If any switch does not click crisply or fails continuity tests, replace the entire door switch (interlock) assembly or the individual microswitches with the correct IKEA/Whirlpool/Electrolux-compatible part.
When to call a technician: If the error persists after switch replacement or if you are not comfortable working near high-voltage components, contact an authorized IKEA service partner.
Repair Difficulty
Required Part
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