Ikea
Turntable Drive Failure
Turntable does not rotate, but microwave heats food unevenly; no error code displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed turntable motor, Broken or worn coupler, Misplaced or damaged roller ring, Obstruction under the tray
How to Fix / Troubleshooting
Safety: Unplug before accessing the underside of the microwave.
Steps:
- 1. Remove and clean: Take out the glass tray and roller ring. Clean them and the cavity floor thoroughly.
- 2. Inspect roller ring: Check for flat spots, cracks, or missing wheels. Replace if damaged.
- 3. Check coupler: Inspect the plastic coupler that fits into the tray. If it is cracked or stripped, replace it.
- 4. Test motor (DIYers): Access the bottom of the unit, locate the motor, and test for continuity. Replace if open or seized.
Resolution: Replace the turntable motor, coupler, or roller ring with IKEA-compatible parts as needed.
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Repair Difficulty
Medium
3/5
Required Part
Turntable Motor
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