F1
JennAir Keypad or Control Board Failure

Microwave beeps and displays F1, often immediately at power-up or when trying to start a cook cycle.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Shorted membrane keypad, Failed electronic control board (ERC), Moisture or contamination on touch panel, Loose ribbon cable between keypad and control

How to Fix / Troubleshooting

Safety First: Unplug the microwave or switch off the dedicated circuit breaker before removing any panels. High-voltage components inside a microwave can retain a dangerous charge even when unplugged. Do not touch the high-voltage capacitor, magnetron, or transformer.

  • Power reset: Disconnect power for 5–10 minutes, then restore power and check if F1 clears. If it returns immediately, continue.
  • Inspect keypad ribbon: Remove the control panel (usually by taking off the top grille and one or two mounting screws). Carefully pull out and reseat the flat ribbon cable from the membrane keypad to the control board. Ensure it is fully seated and not corroded.
  • Check for moisture/grease: Look for signs of moisture, steam damage, or grease on the keypad and control area. Gently clean the surface with a slightly damp cloth (no chemicals on the ribbon or board) and let it dry completely.
  • Test keypad: If the error appears without pressing any keys, the keypad is likely shorted. If available, use the unit’s built-in keypad test (service mode) or disconnect the keypad ribbon and power up briefly: if F1 changes to a different code or clears, the keypad is defective.
  • Replace parts as needed: If reseating the ribbon does not help, replace the membrane keypad (or entire control panel assembly). If a new keypad does not resolve the issue, replace the electronic control board.
Advertisements

Repair Difficulty

Hard 4/5

Required Part

Membrane Keypad
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements