JennAir
Cook Relay or Interlock Power Failure
Microwave display and functions work, but the interior light, fan, and turntable do not come on when starting a cook cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed cook relay on control board, Open door monitor switch, Blown internal fuse in cook circuit, Loose wiring to fan and turntable
How to Fix / Troubleshooting
Safety First: Unplug the microwave before internal inspection.
- Door switch check: Test all door switches for proper operation with a multimeter. Replace any that fail.
- Inspect wiring: Trace wiring from the control board to the fan, light, and turntable motor. Look for loose or burned connections.
- Check relays: On the control board, inspect the cook relay for signs of overheating or burning. If suspected faulty, replace the electronic control board.
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Repair Difficulty
Hard
4/5
Required Part
Electronic Control Board
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