JennAir Door Latch Mechanism Failure

Microwave door will not open or is difficult to open; latch feels stuck.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door latch lever, Stuck door release button, Misaligned latch hooks, Damaged door spring

How to Fix / Troubleshooting

Safety First: Unplug the microwave before attempting to free a stuck door to avoid accidental operation.

  • Try gentle release: Press the door release button while gently pulling on the door. Do not force it excessively to avoid breaking the door.
  • Access latch mechanism: Remove the control panel and inner trim to access the door latch assembly and release mechanism.
  • Inspect components: Check for broken plastic latch levers, jammed springs, or foreign objects obstructing movement.
  • Lubrication: If parts are stiff but not broken, apply a very small amount of food-safe lubricant to pivot points (avoid overspray).
  • Replace damaged parts: Replace the door latch assembly or door release button mechanism if cracked or broken.
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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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