JennAir Door Alignment or Latch Retention Failure

Microwave door will not stay closed or pops open during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn door latch hooks, Weak or broken door springs, Misaligned hinges, Damaged door strike on cabinet

How to Fix / Troubleshooting

Safety First: Unplug the microwave before adjusting door components.

  • Inspect door and frame: Check that the door sits squarely in the opening and that hinges are not bent.
  • Check latch hooks: Examine the door latch hooks for wear or rounding that prevents them from engaging the switch bracket.
  • Inspect strike and bracket: Look at the cabinet-side door strike and switch bracket for cracks or looseness. Tighten mounting screws.
  • Replace worn parts: Replace the door latch assembly or hinge components if they are worn or bent.
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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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