Microwave displays E-13 and may not start or may shut down during operation.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the microwave. High-voltage components near the magnetron are dangerous; avoid contact unless trained.
- Check vents and filters: Ensure all vents are clear and the grease filters (on over-the-range models) are clean. Wash metal filters with hot soapy water and dry thoroughly.
- Allow cooling: If the unit was used heavily, let it cool for 30–60 minutes and try again.
- Inspect cooling fan: Access the internal cooling fan and verify it spins freely and runs during operation. Replace the fan motor if seized or not running.
- Check magnetron thermostat: Locate the thermostat mounted on or near the magnetron. Inspect wiring for burns or loose connections. A thermostat that remains open (no continuity) when cool must be replaced.
Because this area contains the high-voltage system, most users should have a professional handle thermostat or magnetron-related repairs.
Repair Difficulty
Required Part
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