F2
Kenmore Stuck or Shorted Keypad

Microwave displays F2 and may beep continuously; keypad buttons may not respond or may trigger wrong functions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck membrane switch on keypad, Liquid spill or cleaning fluid inside keypad, Damaged keypad ribbon connector, Failed control board keypad input circuit

How to Fix / Troubleshooting

Safety: Unplug the microwave before removing any covers. Avoid contact with high-voltage components.

  • Check for stuck keys: Gently press each button on the keypad. If any feel stuck or do not click, try working them free. Do not use excessive force.
  • Clean the panel surface: Wipe the keypad with a soft cloth slightly dampened with mild soap solution, then dry thoroughly. Do not spray cleaner directly onto the panel.
  • Dry out moisture: If F2 appeared after heavy steam or cleaning, leave the unit unplugged with the door open for several hours to allow moisture to evaporate.
  • Inspect keypad ribbon: Remove the control panel and inspect the flat ribbon cable for kinks, cracks, or corrosion. Reseat the connector firmly.
  • Replace keypad/control panel: If the error persists and specific keys do not respond, replace the keypad or the entire control panel assembly as per the Kenmore model design.

For persistent F2 errors after cleaning and reseating connections, professional diagnosis is recommended.

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Repair Difficulty

Medium 3/5

Required Part

Keypad Membrane
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