SE
Kenmore
Shorted Keypad Error
Microwave displays SE (or 5E) and beeps; keypad may appear to press itself or be unresponsive.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted membrane keypad, Moisture or cleaning fluid inside keypad, Damaged keypad ribbon cable, Faulty control board keypad interface
How to Fix / Troubleshooting
Safety: Unplug the microwave before removing the control panel.
- Dry and clean: If SE appeared after cleaning, leave the unit unplugged for several hours to dry. Wipe the keypad surface with a dry cloth.
- Inspect keypad: Remove the control panel and check the keypad membrane for signs of bubbling, warping, or liquid intrusion.
- Reseat ribbon cable: Disconnect and reconnect the keypad ribbon cable to the control board, ensuring a snug fit.
- Replace keypad/control panel: If SE persists, replace the keypad membrane or the entire control panel assembly, depending on your Kenmore model design.
Do not continue using the microwave if it appears to start functions by itself; disconnect power until repaired.
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Repair Difficulty
Medium
3/5
Required Part
Keypad Membrane
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