Kenmore Door Latch Mechanism Jammed or Broken

Microwave door will not open or is very hard to open; latch may feel stuck.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door latch lever, Stuck door release button, Misaligned latch hooks, Debris in latch mechanism

How to Fix / Troubleshooting

Safety: Unplug the microwave before attempting mechanical repairs. Do not force the door open with tools that may damage the seal.

  • Gentle release: Press the door release button firmly while gently pulling on the door handle. Do not jerk or pry.
  • Inspect release button: If the button does not move freely or does not spring back, the internal lever or spring may be broken.
  • Access latch assembly: Remove the control panel to access the door latch and release mechanism. Look for broken plastic parts or springs.
  • Replace latch parts: Install a new door latch assembly or release lever kit compatible with your Kenmore model.

If the door cannot be opened at all and food is inside, consider professional assistance to avoid damaging the door or compromising the RF seal.

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Repair Difficulty

Medium 3/5

Required Part

Door Latch Assembly
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