Microwave turntable does not rotate, but unit heats normally.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave before inspecting the turntable drive from below.
Basic checks:
- Ensure the turntable is not turned off via a control setting (some models allow disabling rotation).
- Remove the glass tray and roller ring; clean them and the cavity floor.
- Inspect the plastic turntable coupler for cracks or wear.
Motor inspection (countertop models):
- Turn the unit over (with power disconnected) and remove the bottom cover to access the turntable motor.
- Check for loose wires or signs of overheating.
- Replace the motor if it does not turn when powered (testing requires electrical knowledge).
Over-the-range models: Access to the motor usually requires removing the unit from the wall; consider professional service.
Repair Difficulty
Required Part
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