F12
Miele Key Matrix / Button Line Fault

Microwave displays F12 and may not accept input from certain buttons.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open circuit in key matrix lines, Damaged membrane keypad, Cracked control PCB traces, Contamination under touch keys

How to Fix / Troubleshooting

Safety first: Unplug the microwave before removing the control panel.

  • Test all keys: Note which keys do not respond. If an entire row or column of keys fails, the key matrix line is likely open.
  • Clean panel surface: Wipe the control panel with a slightly damp cloth and mild detergent. Do not allow liquid to seep into the edges.
  • Inspect ribbon cable: Remove the control panel and check the keypad ribbon cable for cracks or kinks. Reseat the cable in its connector.
  • Replace keypad or UI board: If specific keys remain non-functional and F12 persists, replace the membrane keypad or the entire control panel assembly as recommended by Miele.
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Repair Difficulty

Medium 3/5

Required Part

Membrane Keypad / Control Panel Assembly
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