Microwave displays F5 and will not start; sometimes appears after a power surge or during high-load cooking.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power. Microwaves contain high-voltage components; do not probe or power the unit with covers removed unless you are a trained technician.
- Power cycle: Turn off power for 10 minutes to clear transient faults. If F5 returns immediately, suspect the control board.
- Listen for relay click: When starting a cook cycle (before the error appears), listen for the relay click from the control board. No click or repeated clicking may indicate a bad relay.
- Visual inspection: Remove the control panel and inspect the electronic control board for burnt spots, cracked solder joints around relays, or melted areas.
- Check for overheating: Ensure cooling vents and internal fans are not blocked; overheating can stress relays and the board.
- Replace control board: If the board shows damage or F5 persists, replace the electronic control board (PCB) with the correct Monogram part. Transfer any jumpers or mounting hardware from the old board.
Note: Component-level repair of the control board (e.g., replacing individual relays) is not recommended for most homeowners.
Repair Difficulty
Required Part
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