F7
Monogram
Stuck Function Key or Keypad Matrix Error
Microwave displays F7, may beep continuously, and will not start a cook cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted keypad matrix, liquid intrusion into keypad, damaged touch panel, control board key scan circuit failure
How to Fix / Troubleshooting
Safety: Unplug the microwave or switch off the breaker.
- Check for stuck keys: Press each key individually and verify normal feel and return. If any key feels stuck or continuously registers, the keypad is faulty.
- Dry and clean: If the error followed cleaning, leave the door open and allow the control area to dry completely. Do not use the microwave until the error clears.
- Inspect keypad: Remove the control panel and inspect the keypad assembly for cracks, bubbling, or signs of moisture.
- Replace keypad/control panel: If physical damage or persistent F7 is present, replace the control panel / keypad assembly with the correct Monogram part.
- Control board: If a new keypad does not resolve F7, the electronic control board may have a defective key scan circuit and will need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Assembly
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