Microwave runs but does not heat food; turntable, light, and fan operate normally but items remain cold.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: The high-voltage section of a microwave can be lethal. Do not attempt to test or replace the magnetron, capacitor, diode, transformer, or inverter unless you are a trained technician.
- Basic checks: Confirm that the timer counts down, the interior light is on, the fan runs, and the turntable rotates. If all operate but there is no heat, the issue is in the high-voltage system.
- Power reset: Disconnect power for 10 minutes and retry. If still no heat, internal components are likely failed.
- Ventilation: Ensure vents are clear; overheating can trip thermal cutouts, but persistent no-heat usually indicates component failure.
- Technician diagnostics: A Monogram technician will test the magnetron, inverter or high-voltage transformer, high-voltage diode, high-voltage capacitor, and thermal cutouts and replace any failed parts with OEM components.
Recommendation: Due to the risk of electric shock and radiation leakage, high-voltage repairs should be left to professionals.