Microwave displays E015 and the clock resets intermittently or the unit loses power briefly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the microwave before internal inspection.
External checks:
- Test the wall outlet with another appliance to confirm stable power.
- Inspect the Neff microwave's power cord and plug for damage or overheating.
Internal checks:
- Remove the outer cabinet and inspect the mains input block and EMI filter for loose terminals or burn marks.
- Tighten any loose spade connectors and reseat plugs.
- If the mains filter shows signs of damage, replace it.
If power interruptions continue despite solid connections and a good supply, the control board's power supply section may be failing and should be replaced.
Repair Difficulty
Required Part
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