E06
OK Keypad / Touch Panel Communication Error

Microwave shows E06 and beeps; keypad does not respond correctly or random buttons activate

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective membrane keypad, Loose ribbon cable between keypad and control board, Corroded keypad connector, Failed keypad scan circuit on control PCB

How to Fix / Troubleshooting

Safety: Unplug the microwave before accessing the control panel.

  • 1. Clean the panel surface: Wipe the keypad with a slightly damp cloth and mild detergent, then dry thoroughly. Moisture or grease can sometimes cause false touches.
  • 2. Power reset: Unplug for 5 minutes, then reconnect and test. If E06 returns, proceed to internal checks.
  • 3. Access the control panel: Remove the top grille (usually a few screws), then remove the screw(s) securing the control panel. Tilt the panel out carefully.
  • 4. Reseat the ribbon cable: Locate the flat ribbon from the keypad to the control PCB. Unlock the connector if it has a latch, remove the ribbon, inspect for corrosion or cracks, then reinsert fully and lock.
  • 5. Inspect for damage: If the ribbon is torn or the keypad surface is bubbled or cracked, replace the keypad assembly.
  • 6. If a new keypad does not resolve E06: The control PCB keypad interface is likely faulty and the board must be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Membrane Keypad
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