OK Door Misalignment / Latch Engagement Failure

Microwave door will not close fully; unit will not start

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bent door hinges, Warped door frame, Obstruction in latch area, Worn latch hooks or strike

How to Fix / Troubleshooting

Safety: Unplug the microwave before adjusting door components.

  • 1. Check for obstructions: Inspect the door seal area and latch openings for food debris or foreign objects. Clean thoroughly.
  • 2. Inspect hinges: Look for sagging or bent hinges. Gently lift the door to see if there is excessive play.
  • 3. Adjust door position: On some OK models, hinge screws can be loosened slightly to realign the door. Adjust so the door sits square and closes evenly.
  • 4. Inspect latch hooks: Replace worn or cracked hooks that do not fully engage the cabinet latches.
  • 5. Test interlock engagement: After adjustment, verify that the door clicks firmly and the unit starts normally.
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Repair Difficulty

Medium 3/5

Required Part

Door Hinge Set
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