Microwave shows E11 when using weight defrost or auto-cook; program cancels immediately.

Safety first: Unplug the microwave before any disassembly.

Step-by-step checks:

• 1. Verify correct use: Ensure you are placing food directly on the turntable or on the supplied Paderno accessory as specified. Avoid leaning on the door or cavity while starting.
• 2. Remove excess weight: Take out heavy accessories or containers not required for the program.
• 3. Reset unit: Unplug for 5 minutes, then plug back in and retry the auto program.
• 4. Internal inspection (if equipped with base sensor): Some models have a weight sensor under the cavity floor. With the unit unplugged and bottom cover removed, check that the sensor is firmly mounted and wiring is intact.
• 5. If E11 persists: The weight sensor or control board calibration is likely faulty and may require replacement or factory calibration.