Microwave does not start; display works but pressing START does nothing or beeps and cancels.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the Privileg microwave from the mains before any work. High-voltage components can retain a dangerous charge even when unplugged. Do not touch the high-voltage capacitor or magnetron area unless you are trained.
Step-by-step checks:
- 1. Inspect the door and latches: Open and close the door firmly. Check that the plastic latch hooks on the door are not cracked or bent and that the door sits evenly in the frame.
- 2. Check for obvious misalignment: With the unit unplugged, gently press on the door while closing; if the microwave only starts when you push on the door (after reconnecting power to test), the interlock switches are likely misaligned.
- 3. Access the door switch bracket: Remove the outer cabinet (usually screws at the back and sides). Locate the door switch assembly near the latch openings on the front frame.
- 4. Test the switches: Label the wires, then disconnect them from each microswitch. Using a multimeter on continuity, check each switch while pressing and releasing the actuator. Replace any switch that does not change state cleanly.
- 5. Inspect the switch bracket: If the metal or plastic bracket holding the switches is loose or bent, tighten screws or carefully bend it back so the door latches fully depress the switches.
- 6. Reassemble and test: Refit the cabinet, plug in, and test with a cup of water. If E01 persists, further diagnosis of the control board is required by a professional.
Warning: If you are not comfortable working around mains voltage or disassembling the cabinet, contact a qualified appliance technician.
Repair Difficulty
Required Part
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