E04
Privileg Relay or Power Control Board Fault

Microwave display shows E04 and unit will not start; sometimes accompanied by a clicking sound from the relay area.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck power relay on control PCB,Burned solder joints on relay terminals,Failed control PCB power supply section,Shorted load causing relay protection

How to Fix / Troubleshooting

Safety first: Unplug the microwave before opening the cabinet. High voltage is present inside.

Step-by-step checks:

  • 1. Power reset: Disconnect the microwave from mains for at least 5 minutes to allow the control board to fully discharge. Plug back in and test. If E04 returns immediately, proceed.
  • 2. Visual inspection of control board: Remove the outer cabinet and control panel (note screw positions). Locate the main control PCB behind the keypad/display.
  • 3. Check for burn marks: Inspect the board for darkened areas, cracked solder joints around the power relay, or swollen components.
  • 4. Reseat connectors: Carefully unplug and replug the multi-pin connectors to the control board to clear any oxidation or loose contacts.
  • 5. Relay test (advanced): With the board removed, a technician can test the relay coil and contacts with a multimeter and bench power supply. A relay with welded contacts or open coil must be replaced or the entire board swapped.

Warning: Because the control PCB interfaces with high-voltage circuits, component-level repair should only be done by experienced technicians. For most users, replacing the complete control board with the correct Privileg spare is the safest option.

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Repair Difficulty

Hard 4/5

Required Part

Control PCB (Power/Relay Board)
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