Russell Hobbs Door Latch Retention Failure

Microwave door will not stay closed or pops open during cooking

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn door latch hooks,Worn latch catch in cabinet,Weak or broken door springs,Misaligned door hinges

How to Fix / Troubleshooting

Safety first: Unplug the microwave before adjusting door components.

  • 1. Inspect latch hooks: Check the plastic hooks on the door edge for wear or rounding. They should have sharp edges that engage the cabinet catch.
  • 2. Check cabinet catch: Look at the latch openings in the cabinet front. If the metal or plastic catch is worn or bent, it may not hold the door securely.
  • 3. Hinge alignment: Gently lift the door when closed. Excessive play indicates worn hinges. Tighten hinge screws if accessible.
  • 4. Replace worn parts: Replace the door latch hooks or cabinet catch with Russell Hobbs-compatible parts to restore proper engagement.
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Repair Difficulty

Medium 3/5

Required Part

Door Latch and Catch Assembly
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