Sage
Door Latch Retention Failure
Microwave door will not stay closed or pops open during cooking.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn latch hooks, weak door springs, misaligned door hinges, damaged cabinet latch bracket
How to Fix / Troubleshooting
Safety: Unplug the microwave before adjusting the door or latch.
Steps to correct door popping open:
- 1. Inspect latch hooks: Check for wear or rounding on the hooks. Replace the latch assembly if worn.
- 2. Check hinges: Ensure the door is not sagging. Tighten hinge screws if accessible.
- 3. Avoid slamming: Close the door firmly but not forcefully to prevent further damage.
If the door continues to open during operation, the interlock system may not be secure and should be repaired by a technician.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Assembly
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