Salter Door Latch Mechanism Jammed

Microwave door will not open; latch seems stuck.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door release lever, Jammed latch hook, Food debris in latch area, Damaged door button mechanism

How to Fix / Troubleshooting

Safety: Unplug the microwave before attempting to free a stuck door. Do not force the door open with tools that may damage the seal.

Steps:

  • 1. Try gentle pressure: Press the door release button while gently pulling on the door handle. Do not yank hard.
  • 2. Inspect for debris: If you can slightly open the door, inspect the latch area for food or packaging trapped in the latch openings and remove it.
  • 3. Access from inside (if openable): Once open, clean the latch hooks and openings thoroughly.
  • 4. If fully jammed: If the door cannot be opened at all, the internal door release lever or latch may be broken. The outer cabinet must be removed to access and replace these parts; this should be done by a technician to maintain the door seal integrity.
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Repair Difficulty

Medium 3/5

Required Part

Door Release Lever
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