Salter Turntable Drive Failure

Microwave runs but the turntable does not rotate; food heats unevenly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed turntable motor, Broken or stripped turntable coupler, Mis-seated glass tray, Worn roller ring

How to Fix / Troubleshooting

Safety: Unplug before handling internal parts.

Steps:

  • 1. Check tray seating: Ensure the glass turntable is correctly seated on the turntable coupler and roller ring.
  • 2. Inspect roller ring: Remove and inspect the roller ring for broken wheels or warping. Replace if damaged.
  • 3. Test motor: With the tray removed, start the microwave with a cup of water placed off-centre on the cavity floor (if safe to do so). Look through the window to see if the coupler turns. If it does not, the motor is likely faulty.
  • 4. Replace motor (advanced): Access the underside of the cavity and replace the turntable motor with a Salter-compatible part.
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Repair Difficulty

Medium 3/5

Required Part

Turntable Motor
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