Microwave shows 'E-21' and may not start or may shut off quickly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: High voltage and microwave radiation hazards exist inside the unit. Unplug the microwave and do not remove the outer cabinet unless you are trained. Many magnetron-related repairs should be done by a qualified technician.
- Allow cooling: If the microwave was used for a long period, let it cool for 30–60 minutes with the door open, then try again. Overheating can temporarily trip thermal devices.
- Check ventilation: Ensure that vents are not blocked and that there is adequate clearance around the microwave, especially for built-in and OTR models.
- Inspect filters: Clean or replace grease filters and charcoal filters (for OTR models) to improve airflow.
- Professional service: If E-21 persists, the magnetron thermostat or magnetron assembly may be faulty. These components are near high-voltage circuits and waveguides and should be tested and replaced by a professional.
Repair Difficulty
Required Part
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