Samsung
Door Latch / Open Mechanism Failure
Microwave door will not open or is stuck closed after cooking.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door latch lever, Jammed latch hook, Failed door open button or spring, Warped door or front frame
How to Fix / Troubleshooting
Safety: Unplug the microwave before attempting to free a stuck door.
- Gentle pressure: Press the door open button while gently pulling on the door handle. Do not force or pry with tools, which can damage the frame.
- Wait and cool: Allow the unit to cool for 15–20 minutes; thermal expansion can sometimes cause temporary binding.
- Inspect button: If the button feels loose or does not spring back, the internal latch lever may be broken.
- Professional repair: Accessing and replacing the latch lever, springs, or hooks requires removing the cabinet and sometimes the door panel. Have a technician service the latch mechanism.
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Repair Difficulty
Hard
4/5
Required Part
Door Latch Lever / Door Latch Hooks
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