Samsung
No Heat – High Voltage System Failure
Microwave runs (light and turntable on, fan running) but food does not heat at all.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed magnetron, Defective high-voltage diode, Faulty high-voltage transformer or inverter, Open thermal cut-out on magnetron or cavity
How to Fix / Troubleshooting
High-voltage danger: Components responsible for heating operate at very high voltage. Do not remove the cabinet or attempt internal repairs yourself.
- Basic checks: Confirm the timer is set correctly and that you are not in a non-heating mode (such as timer or demo mode). Try heating a cup of water for 1–2 minutes.
- Listen and observe: During operation, you should hear a slight hum when the magnetron is energized. If the unit is unusually quiet or makes a loud buzzing, internal HV parts may be faulty.
- Ventilation: Ensure vents are not blocked and filters are clean; overheating can trip thermal cut-outs.
- Professional repair: A technician should test the magnetron, HV diode, HV capacitor, transformer or inverter, and thermal cut-outs with proper tools and replace the failed component(s).
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Repair Difficulty
Professional Required
5/5
Required Part
Magnetron / High-Voltage Diode / HV Transformer or Inverter
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