SilverCrest Keypad / Control Panel Failure

Microwave buttons do not respond or respond intermittently

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad, Moisture ingress behind control panel, Loose keypad ribbon cable, Faulty control PCB input

SAFETY: Unplug the microwave before accessing the control panel.

Step 1 – Surface cleaning:
- Clean the keypad with a soft, slightly damp cloth; avoid excessive moisture.
Step 2 – Drying:
- If the panel was exposed to steam or spills, leave the door open and allow several hours to dry.
Step 3 – Ribbon cable:
- Remove the control panel and reseat the keypad ribbon cable on the control PCB.
Step 4 – Replacement:
- If certain keys still fail, replace the membrane keypad or entire control panel assembly with a SilverCrest part.

Medium 3/5

Control Panel Assembly

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