SilverCrest
Door Latch / Release Mechanism Jammed
Microwave door will not open or is stuck closed after cooking
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door release lever, Jammed latch hooks, Warped door from heat, Foreign object lodged in latch area
How to Fix / Troubleshooting
SAFETY: Unplug the microwave before attempting to free a stuck door. Do not force the door open with excessive strength as this can damage the safety interlocks.
- Step 1 – Gentle manipulation:
- Press the door release button repeatedly while gently pulling on the door.
- Try lifting the door slightly while pulling to relieve pressure on the latches.
- Step 2 – Inspect latch area:
- If you can open the door partially, look for food debris or objects blocking the latch.
- Step 3 – Internal access (for DIYers):
- Remove the outer cabinet to access the latch and release lever.
- Check for broken plastic parts or disconnected springs; replace damaged components with SilverCrest latch parts.
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Repair Difficulty
Medium
3/5
Required Part
Door Release Lever
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