SilverCrest Door Latch Retention Failure

Microwave door will not stay closed or pops open during operation

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn latch hooks, Weak or broken door springs, Misaligned latch bracket, Deformed door frame

SAFETY: A door that will not stay closed is a serious safety issue. Do not operate the microwave until repaired.

Step 1 – Visual inspection:
- Check the latch hooks on the door for wear or rounding.
- Inspect the latch openings in the cabinet for damage.
Step 2 – Hinge and alignment:
- Check that the door is not sagging; tighten hinge screws if accessible.
Step 3 – Replace worn parts:
- Replace worn latch hooks or latch bracket with SilverCrest parts.

Medium 3/5

Door Latch Hooks

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