Microwave display works but buttons respond intermittently or not at all.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the microwave before handling the control panel.
Cleaning and drying:
- Wipe the touch panel with a soft, dry cloth. If sticky or greasy, use a slightly damp cloth with mild detergent, then dry thoroughly.
- If the panel was exposed to steam or spills, leave the door open and allow the unit to dry for several hours.
Reset:
- Unplug for 5–10 minutes, then plug back in and test button response.
If certain keys remain unresponsive or require excessive pressure, the touch membrane or control panel assembly likely needs replacement by a technician.
Repair Difficulty
Required Part
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