E13
Summit Stuck Key or Keypad Short

Microwave displays E13 and the unit beeps continuously until unplugged

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Liquid spill into keypad, Shorted membrane switch, Damaged keypad ribbon cable, Faulty touch control PCB

How to Fix / Troubleshooting

Safety: Unplug the microwave before working on the control panel.

Immediate steps:

  • If a spill occurred, unplug the unit and allow the keypad area to dry for at least 24 hours.
  • Gently clean the keypad surface with a soft cloth and mild cleaner; avoid excessive moisture.

Panel service:

  • Remove the control panel and inspect the keypad membrane and ribbon cable for signs of corrosion or damage.
  • Reseat the ribbon cable into the control board connector.
  • If the beeping and E13 persist, replace the keypad membrane assembly or the entire control panel, depending on Summit's design.

Do not attempt to puncture or peel the membrane layers; replace as a complete part.

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Repair Difficulty

Medium 3/5

Required Part

Keypad Membrane Assembly
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