E15
Summit
Door Lock / Latch Error
Microwave displays E15 and the unit will not start; interior light may stay on
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door latch hook, Warped door, Misaligned door strike, Damaged door latch bracket inside cabinet
How to Fix / Troubleshooting
Safety: Unplug the microwave before adjusting or replacing door components.
Door inspection:
- Examine the door latch hooks for cracks, missing pieces, or excessive wear.
- Check that the door closes flush with the front frame and does not sag.
- Inspect the door gasket area for debris preventing full closure.
Internal latch check:
- Remove the control panel to access the door latch bracket and switch actuators.
- Ensure the latch hooks fully engage the switches when the door is closed.
- Replace any broken latch hook or bent latch bracket.
After repair, verify that the error clears and that the unit only runs with the door fully closed.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Hook
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